What is Family Access?
Family Access is a web-based tool designed to enhance parent/guardian and school communication. All information is password protected and each guardian has their own Login ID and Password. A Family Access users guide is available here.
How to get your Login ID and Password:
- If you supplied your current E-mail address at registration go to the Family Access Login screen and click the Forgot your Login/Password? link. This process will send an E-mail with your Login ID and instructions to reset your password.
- If you did not supply an E-mail address at registration or you have trouble with the process above, please contact your student's school office. During the summer please contact the District Office at 253-566-5600.
Logins are originally formatted as the first five (5) characters of your last name followed by the first three (3) characters of your first name. If either name does not contain that number of characters, please add spaces to complete the formula. The last 3 digits are numerical, usually zeros. Example: LEE_ _CAT000
Family Access requires the use of pop-ups therefore they must be enabled before getting in. It is recommended to add an exception for Skyward's Family Access rather than disabling pop-ups completely.
New Food Service option offers parents ala carte limits!
Skyward now offers parents an option to set limits on ala carte purchases. Parents may choose to set a daily ala carte amount that can not be exceeded or to not allow ala carte purchases at all. This option is found under the Food Service tab in the web version of Family Access. (At this time, this option is not available within the mobile app.) Click here for detailed instructions with pictures.
The links below offer more detailed information about using Skyward Family Access:
Update Address, Phone, and E-mail information:
Family Access allows parents/guardians to request updates to basic demographic information from the Student Info tab.
NOTE: Address changes will not be approved until the office receives a new utility bill to verify residency.
- Every August, UPSD needs Family 1 to verify and/or update the emergency information we have for each student. It is critical that we have the most up to date information in case of an emergency. Select this link Annual Emergency Update for more information.
- All families have access to update address and phone information throughout the school year. This is done using the Student Info application and clicking the Request Changes for... link on the right side of the screen.